Phone Call Guide

Please use this guide for when you should call our office:

If you have to schedule or reschedule an appointment
If you have questions about your medication, treatment or side effects
If you’re having nutrition problems
If you need a prescription refill order for your pharmacy
Please call by 3 p.m. and have your pharmacy’s phone number
For narcotics such as MS Contin or Oxycontin, please plan to come into the office for a written prescription. By law, your pharmacy must have a written prescription and these prescriptions cannot be called into a pharmacy via phone. No narcotic prescriptions can be written on weekends.
Your comfort and concerns are important to us. If a certain medication is not working, call and let us know.

Fever 100.5 F. degrees or greater
Uncontrollable nausea or diarrhea
Pain medication is not working
Chest pains or shortness of breath
Severe shaking or chills
Bleeding from the nose or gums
Blood in the urine
Black, tarry bowel movement
Severe diarrhea
Constipation with intense abdominal cramping
Changes in your vision or hearing
Increased bruising or pinpoint red or purple spots anywhere on the body
Or any new symptom causing you concern call again, and if any of these symptoms escalate to a life-threatening emergency or an urgent medical condition, call 911. Call our office only after you have made arrangements to get to the Emergency Room.